General Information
Getting Started
Features and Functionality
Managing and Growing Your Community
Troubleshooting and Technical Support
Membership and Access
Monetization and Payments
Mobile Apps and Accessibility
Data Security and Privacy
Analytics and Insights
Integrations and API
Training and Resources
Network Help and Support
Community
Community Growth and Engagement
Community Management and Moderation
Community Branding and Domain
Community Collaboration and Partnerships
Community Data Migration and Backup
Community Accessibility and Localization
Community Privacy and Member Data
Community Evaluation and Growth Strategies
Community Cancellation and Account Termination
Community Customization and Design
Community Notifications and Communication
Community Monetization
Community Mobile Apps
Community Accessibility and Support
Community Integration and Third-Party Tools
Community Migration and Transition
Community Evaluation and Success Stories
Community Moderation and Community Guidelines
Community Reporting and Flagging
Community SEO and Discoverability
Community Events and Live Sessions
Community Collaboration and Group Features
Community Migration and Transition
General Information
Networked is a platform that empowers individuals, creators, and organizations to build and monetize their own online communities. Our cohesive and engaging online community experience fosters deeper connections, purposeful networking, knowledge sharing, and collaboration among like-minded individuals.
Networked offers a 14-day free trial and paid plans. You can sign up for free to use the platform without restrictions. When ready, upgrade to a paid plan that considers the size and needs of your community. Visit our pricing page on the website for more details.
Getting Started
To create a community on Networked, follow these steps:
- Sign in to your Networked account or create a new one.
- Click on the "Create a Community" button.
- Provide the required information, such as the name and description of your community.
- Customize your network's appearance and settings.
- Save your changes and launch your community.
Yes, you can customize your community’s appearance to reflect your branding. Networked provides a range of customization options, including themes, colors, logos, and more. You can access these customization settings in the Community Settings section.
Yes, Networked offers a migration tool that allows you to import your existing community from other platforms. The migration process may vary depending on the platform you are migrating from. Please contact our support team for assistance with migrating your community.
Features and Functionality
Networked offers a wide range of features, including:
- Member profiles and directories
- Discussion forums and chat
- Events and calendars
- File sharing and resource libraries
- Group and direct messaging
- Polls and surveys
- Online courses and lessons
- Content publishing and monetization options
Absolutely! Networked allows you to monetize your community by charging for membership, selling courses, digital products, subscriptions, and more. You can set up pricing, payment gateways, and access controls through the Community Settings and Monetization sections.
Yes, you can create and manage multiple communities using a single Networked account. Each community will have its own separate settings, members, and content.
Managing and Growing Your Community
- Share a direct link to your community via email, social media, or other communication channels.
- Import contacts from your email address book to send invitations.
- Embed registration forms on your website or landing pages.
Here are some strategies for promoting your community on Networked:
- Share valuable content regularly within your community.
- Engage with your members through discussions and direct messaging.
- Encourage your existing members to invite others.
- Leverage social media channels to create awareness and drive traffic.
- Consider offering incentives or exclusives for new members.
Yes, Networked provides integration options that allow you to embed your community on your existing website. This enables a seamless experience for your members. You can find the necessary embed code and instructions in the Community Settings section.
Troubleshooting and Technical Support
If you encounter a technical issue, try the following steps:
Yes, Networked supports various integrations with third-party tools and services. These integrations allow you to connect your community with email marketing platforms, analytics tools, payment gateways, and more. Explore the Integrations section in your Community Settings for more information.
Membership and Access
Yes, Networked allows you to set access controls for different sections and content within your community. You can designate specific areas as public, private, or exclusive to certain membership levels.
Monetization and Payments
Networked integrates with various payment gateways, allowing you to accept payments for memberships, courses, and products. When a transaction occurs, the funds are typically processed through the selected payment gateway, and you can manage your earnings and payouts through your account.
Yes, Networked applies a transaction fee to each transaction made through the platform. The fee is a percentage of the transaction value and varies depending on your chosen pricing plan. You can find detailed information about transaction fees in the pricing and monetization sections.
Mobile Apps and Accessibility
Yes, Networked offers mobile apps for both iOS and Android devices. You and your members can download the apps from the respective app stores to access your community on the go.
Yes, Networked is designed to be accessible on various devices and browsers. Whether your members are using desktops, laptops, tablets, or smartphones, they can access your community using compatible browsers, including Chrome, Safari, Firefox, and Edge.
Data Security and Privacy
Networked takes data security and privacy seriously. We employ industry-standard security measures to protect the personal information of our users and their members. We also offer features to help you manage privacy settings within your community, giving you control over member data and content visibility.
Networked stores data in secure servers located in different regions. The exact location of the servers may vary based on factors such as network traffic and data residency requirements. Rest assured that we maintain data privacy and comply with applicable data protection laws.
Analytics and Insights
Yes, Networked offers built-in analytics tools that provide insights into your community's performance. You can access metrics such as member engagement, content views, growth trends, and more. These analytics help you understand your community's success and make data-driven decisions.
Yes, Networked allows you to export certain data and reports for further analysis. You can export member data, content statistics, and other relevant information to CSV or Excel files.
Integrations and API
Yes, Networked supports integrations with various third-party tools and software. You can connect your community with popular email marketing platforms, customer relationship management (CRM) systems, webinar tools, and more. Visit the Integrations section in your Community Settings for a list of available integrations.
Yes, Networked offers a developer-friendly API that allows developers to build custom integrations and extend the functionality of the platform. Documentation and resources for the API can be found in the developer portal on our website.
Training and Resources
Yes, Networked provides a range of training resources to help you succeed with your community. We offer tutorials, guides, video walkthroughs, and webinars that cover various topics such as community setup, community management, engagement strategies, and monetization.
Absolutely! Networked has an active online community where community owners can connect, share insights, and learn from each other. You can join the Networked Community to engage with like-minded individuals and gain inspiration.
Network Help and Support
Networked provides comprehensive help and support resources. You can access the Help Center on our website, which includes articles, guides, and tutorials to assist you with various aspects of your network. Additionally, you can contact our customer support team directly for personalized assistance.
Yes, Networked has an active online community where users can connect and support each other. You can join the Networked Community Forum to engage in discussions, ask questions, and share insights with fellow network creators and administrators.
Community Growth and Engagement
- Encourage discussions and facilitate conversations among members.
- Share valuable and relevant content regularly.
- Organize events, webinars, or live Q&A sessions.
- Offer exclusive benefits or incentives for active participation.
- Recognize and highlight members' contributions and achievements.
Yes, Networked provides automated email notifications and newsletter features. You can set up automated notifications for member onboarding, new content updates, event reminders, and more. Additionally, you can create and send newsletters to keep your members informed and engaged.
Community Management and Moderation
As a community owner or administrator, you have moderation tools to maintain a positive environment. You can:
- Set community guidelines and rules for behavior.
- Designate moderators to help enforce guidelines.
- Monitor discussions and address any inappropriate content or behavior promptly.
- Foster a culture of respect and encourage members to report concerns.
Yes, Networked allows you to customize notification settings for your community members. Members can choose their preferred notification frequency and select specific types of notifications they wish to receive, such as new discussions, replies, or event updates.
Community Branding and Domain
Yes, Networked provides the option to use a custom domain for your community. This allows you to have a branded web address that aligns with your organization or community. Instructions for setting up a custom domain can be found in the Community Settings section.
Community Collaboration and Partnerships
Yes, Networked allows you to collaborate with other community owners and organizations. You can partner with them to host joint events, share resources, or co-create content. Collaborations help expand your community's reach and provide additional value to your members.
Community Data Migration and Backup
Yes, Networked allows you to export certain data from your community. You can export member data, content, discussions, and other relevant information for backup or migration purposes. Instructions and options for data export can be found in the Community Settings section.
Networked offers data import tools that allow you to migrate data from other platforms or communities. Whether it's member information, content, or discussions, you can often import them into your community on Networked to maintain continuity and provide a seamless experience for your community.
Community Accessibility and Localization
Coming soon. Networked will be available in multiple languages. We will provide localization options that allow you to translate your community’s interface and content into different languages to cater to a global audience. Language settings will soon be accessible in the Community Settings section.
Yes, Networked provides options to restrict community access based on geographic regions or IP addresses. This feature allows you to limit network availability to specific countries or regions if desired. Access restrictions can be managed in the Community Settings section.
Community Privacy and Member Data
Networked takes member data and privacy seriously. We employ robust security measures to protect member information and adhere to applicable data protection laws. Our Privacy Policy outlines how we collect, use, and safeguard member data. We encourage you to review it for more details.
Yes, as a community owner or administrator, you have control over the privacy settings of your community on Networked. You can set the community’s overall privacy level, determine what information is visible to members or guests, and customize member privacy options. These settings can be adjusted in the Community Settings section.
Community Evaluation and Growth Strategies
Networked provides several metrics and analytics to help you evaluate the success and growth of your community. You can monitor member engagement, track membership growth, review content performance, and analyze other key indicators. Regularly reviewing these metrics can guide your community’s growth strategies.
Absolutely! Here are some tips for growing and sustaining a successful a community on Networked:
- Clearly define your community’s purpose and value proposition.
- Engage with your members regularly and foster a sense of community.
- Create and share high-quality and relevant content.
- Leverage social media and other marketing channels to promote your community.
- Continuously listen to your members' feedback and adapt your community accordingly.
Community Cancellation and Account Termination
If you wish to cancel your Networked subscription, you can do so by accessing your account settings and following the cancellation process. Specific instructions may vary depending on your subscription plan. If you encounter any issues, please contact our customer support team for assistance.
If you choose to terminate your Networked account, it typically results in the deactivation of your community. Member data and content may be retained for a certain period in accordance with our data retention policies. Please review our terms of service and privacy policy for more information.
Community Customization and Design
Yes, Networked provides customization options to personalize the appearance and design of your network. You can customize the colors, fonts, logo, banners, and overall layout to align with your brand or community. These customization options can be found in the Community Settings section.
Networked offers advanced customization options for users with technical expertise. You can access the Custom Code section in the Community Settings to add custom CSS or HTML code to further modify your community’s design. Please note that coding knowledge is required to utilize this feature.
Community Notifications and Communication
Networked primarily facilitates communication within the platform to foster community engagement. However, you can choose to provide additional contact information, such as an email address or social media handles, in your community’s description or About section, enabling members to connect with you outside the platform.
Yes! Networked offers rich in-app messaging functionality. People can send direct messages, group messages, and participate in channel discussions.
Community Monetization
Yes, Networked provides monetization options for community owners. You can offer paid memberships, courses, events, digital products, or subscriptions to generate revenue from your community. Additionally, you can integrate third-party payment systems to facilitate transactions. Visit the Monetization section in your Community Settings for more details.
Networked offers different pricing plans and fee structures for monetization features. The specific fees or commissions associated with paid memberships, courses, or transactions may vary based on your subscription plan. Please refer to the Pricing page on our website or contact our support team for detailed information.
Community Mobile Apps
Yes, Networked provides mobile apps for both iOS and Android devices. You can download the Networked app from the App Store or Google Play Store to access and engage with your community on the go. The app offers a seamless and optimized mobile experience.
Community Accessibility and Support
Networked strives to ensure accessibility for individuals with disabilities. We follow WCAG 2.1 (Web Content Accessibility Guidelines) standards and continue to make improvements for an inclusive user experience. If you encounter any accessibility-related issues, please reach out to our support team for assistance.
Networked provides support during regular business hours, but we also offer self-service resources such as our Help Center and Community Forum, available 24/7. You can find answers to common questions, engage with other users, and access helpful articles and guides at any time.
Community Integration and Third-Party Tools
Yes, Networked offers integration capabilities with various third-party tools and services. You can connect your community with popular tools for email marketing, analytics, CRM systems, payment gateways, and more. Check the Integrations section in the Community Settings to explore the available options.
Networked allows you to embed external content or media from platforms such as YouTube, Vimeo, SoundCloud, and others. When creating posts or adding content, you can use the embed option to insert videos, audio files, or other media directly into your community.
Community Migration and Transition
Networked allows you to export your member data, content, and other relevant information in a structured format, making it easier to migrate to another platform if desired. However, the migration process may vary depending on the target platform's capabilities and requirements.
Networked supports connecting multiple domains or custom URLs to your community. This feature allows you to use your own branded domain or URL instead of the default Networked subdomain. This can help enhance your brand identity and provide a seamless experience for your members.
We hope this FAQ has helped address some of your questions. If you need additional support, please don't hesitate to reach out to our customer support team. We are here to assist you on your journey to building and growing your community on Networked!
Community Evaluation and Success Stories
Yes, Networked showcases success stories and case studies of various communities on our website. These stories highlight how community owners have successfully built engaged communities, achieved their goals, and generated value for their members. You can find these success stories in the Resources or Blog section of our website.
Evaluating the success of your community on Networked involves tracking key metrics, engaging with your community, and assessing the impact of your community on members. You can use analytics, member feedback, and qualitative data to measure member engagement, satisfaction, growth, and the achievement of your community’s goals.
Community Moderation and Community Guidelines
As a community owner or administrator, you have moderation tools to manage content within your community on Networked. You can review and approve posts, comments, and member-generated content to ensure it aligns with your community guidelines. You can also remove or hide inappropriate content and take action against members who violate community guidelines.
Yes, you can establish community guidelines or rules for your community on Networked to promote a positive and respectful environment. Clearly communicate these guidelines to your members and ensure they understand the expected behavior within the community. You can create a dedicated page or post outlining the guidelines and refer members to it when necessary.
Community Reporting and Flagging
If you encounter inappropriate or concerning content within a community on Networked, you should report it to the community owner or administrator. Most communities have a flagging or reporting feature that allows members to notify the moderators about problematic content. The community administrators can then review and take appropriate action.
Networked takes reports of content violations seriously. When a member or content is reported, community administrators review the situation and take appropriate action, which may include warning the member, removing the content, or in severe cases, suspending or banning the member from the community. Networked aims to maintain a safe and respectful environment for all users.
Community SEO and Discoverability
Yes, Networked allows search engines to index and crawl the content of your community, making it discoverable through search engine results. This can help increase the visibility and reach of your network. You can optimize your community's SEO by using relevant keywords, creating descriptive content, and ensuring your community is public and accessible.
To improve the visibility of your community on Networked, consider implementing the following SEO best practices:
- Use descriptive titles and descriptions for your community and its content.
- Optimize your community’s URL structure and page titles.
- Create high-quality, keyword-rich content.
- Encourage members to share and engage with your community's content.
- Utilize social media and other promotional channels to drive traffic to your community.
Community Events and Live Sessions
Yes, Networked provides features to host events or live sessions within your community. You can create and promote events, such as webinars, workshops, or Q&A sessions, and invite your community members to participate. These events can help foster engagement and provide valuable interactions within your community.
The number of participants and the duration of events may vary based on your subscription plan. Different plans offer varying event capacities and time limits. Please refer to the features and limitations outlined in your plan details or contact our support team for specific information regarding your subscription.
Community Collaboration and Group Features
Yes, Networked offers the ability to create subgroups or smaller communities within your community. These subgroups can have their own features, discussions, and content. They can be useful for organizing specific topics, interests, or member segments within your overall community.
To encourage collaboration and interaction among members in your community on Networked, you can:
- Initiate discussions and ask questions to stimulate conversations.
- Create opportunities for members to share their expertise and contribute to the community.
- Recognize and highlight member achievements or valuable contributions.
- Foster a supportive and inclusive environment where members feel comfortable engaging with one another.
Community Migration and Transition
Networked allows you to export your member data, content, and other relevant information in a structured format, making it easier to migrate to another platform if desired. However, the migration process may vary depending on the target platform's capabilities and requirements.
Networked supports connecting multiple domains or custom URLs to your community. This feature allows you to use your own branded domain or URL instead of the default Networked subdomain. This can help enhance your brand identity and provide a seamless experience for your members.
We hope this FAQ has helped address some of your questions. If you need additional support, please don't hesitate to reach out to our customer support team. We are here to assist you on your journey to building and growing your community on Networked!
